Who We Serve

Supporting Patients And Prescribers Across The Prescribing Journey

Enabling pharma to effectively support patients and prescribers throughout the prescribing journey — from interest to adoption.

The Patient And Prescriber Experience

Friction In Access Is Not An Abstraction

The patient and prescriber experience is at the heart of healthcare, yet too often it is marked by unnecessary friction. Patients face delays, denials and uncertainty around coverage, while prescribers are weighed down by the administrative hurdles, incomplete data and time lost to the manual processes. These points of failure can create frustration, reduce adherence and ultimately impact outcomes. Influent℠ cleanly identifies 10 points of failure in the prescribing journey.

Patient

Facing delays, denials, and uncertainty around coverage.

Prescriber

Weighed down by administrative hurdles and incomplete data.

10 Points Of Failure

The Gaps Between Interest And Patients Getting On Brand

Influent℠ identifies and quantifies the 10 points of failure that occur between prescribing intent and patients getting on brand.

Stage 01

Interest

  • Prescriber expresses interest but never initiates a PA
  • Prescriber selects the wrong patient target
Stage 02

Initiation

  • Reject (075) at the pharmacy costs time and creates abrasion
  • No PA is opened after Reject (075) at the pharmacy
Stage 03

Review

  • PA gets denied
  • Denied PA is never appealed
Stage 04

Follow-Through

  • Approved PA is rejected at the pharmacy for a different reason
  • No further adjudication attempt is made after PA approval
Stage 05

Adoption

  • PA gets approved, but the patient goes on another brand
  • Approved PA is abandoned at the pharmacy and eventually reversed

Why Visibility Matters

This clarity allows teams to intervene precisely where access friction is eroding performance and market share.

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